Leadership and organizational studies pioneer Warren Bennis once said that “trust is the lubrication that makes it possible for organizations to work.” Organizations with high levels of trust have more productive workforces, better employee morale and lower employee turnover. They also perform better financially than their industry peers.
This white paper:
Defines trust in organizations.
Explores the characteristics of organizational trust and how it develops.
Examines the benefits of trust in organizations.
Examines the erosion of trust in the workplace.
Offers steps HR professionals can take to build or rebuild trust in their organizations.